Warranties and Complaints


Warranties and Complaints:


Taking care of a good reputation and customer satisfaction, products are selected in such a way that they pass not only the verification of the highest quality but also trouble-free operation by dugi life. Partners-Suppliers are selected in a very selective way and guarantees, and cooperation is always based on formal written agreements. We do not offer goods on "their own" so completely devote the attention to settling the major issues to the customer the right information about a product, providing full documentation in Polish, ie user manual, registration card with the number of individual product, warranty service implemented in our service .


Warranty and Repairs are performed only on the basis of genuine parts and components, and software are used up'grad s dostraczane devices directly from the manufacturer iRobot U.S. through importer company DLF.


In case of accident or if you notice an incorrect operation in the first instance please e-mail or phone: Phone: +48-52-373-25-31


Second, please pack the goods securely attach a copy of proof of purchase (invoice or contract of sale) and a written guarantee and sent to the following address:


Witkowski-Group - Services


Bydgoscz 85-184 ul. Cmentarna  24




Disclosed during the warranty period or after a fault or defect warranty will be repaired or replaced within the statutory maximum of 21 days, but most repair service takes only a few days.


Return of goods:


According to the Act of March 2, 2000 "On the protection of consumer rights and liability for damage caused by dangerous products", it is possible to return the purchased goods by the buyer within 10 days of delivery. Goods shall be refunded if not used, it has the original packaging, proof of purchase. Reimbursement may be made after prior notification of this fact and determine the conditions for reimbursing the seller of the goods and cash. Shop guarantees the return value of the goods does not pay the shipping costs. For returned products must be accompanied by proof of purchase and a short note with a description of the returned goods.


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Company and Showroom


ul. Cmentarna 24

We Invite you to our

Special Showroom  

Showroom is open  : 

from Monday to Friday 

 from  9.00 to 17.00

 Contact to the showroom

from  9.00  to  17.00 :

tel/fax +48 52 373 25 31

in another case mobile:

+48  503 130 183

e- mail :

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